Callcenter Tool (callcenter)


The tool is used for provisioning the OpenSIPS callcenter module. You can add , delete and edit the Agents and Flows and view callcenter CDRs.

A complete description of the Call Canter module functionlity can be found in Call Center module documentation

The tool features three tabs : Agents , Flows and CDRs . When "Apply changes to server" button is triggered the callcenter configuration will be loaded into OpenSIPS.

NOTE: all the changes are done in database. To apply them into OpenSIPS, you need to click on the "Apply changes to server" button .